Black Star Accounting started with iBiTs a little over a year ago after a not a great experience with another tech support company. To say it was a complicated transition is putting it mildly, however they have taken our concerns and fears of the past into consideration and were incredible with communication. Every company has hic cups through the year and they have helped us through them all with great communication and help. We LOVE their ticket system, that helps us know that our issue has been received and are quick to respond whether it be remotely or if an on-site fix is needed.
Every business owner knows that IT can be expensive and with their monthly maintenance contract we know exactly what our bill will be with NO hidden costs. Even when something broke after regular hours, they were quick to respond and help for a reasonable rate. You get value for what you pay for with iBiTs.
We would and have recommended iBiTs for their services!